Transformation of Fintech: Trends and Innovations Shaping the World
Fintech
The Intelligence Layer
Prisma is purpose-built for banks, EMIs, neo-banks, and payment institutions operating under strict regulatory oversight. Unlike generic CRMs, every feature — from onboarding to case management — is designed with compliance as a first principle.
Supports Individual, Company, Trust, and Partnership customer types with a 53-app marketplace covering identity verification, AML screening, communications, and more.
Visual multi-step workflow builder for onboarding and compliance processes
Built-in email client with customizable templates for customer communications
Configurable weighted scoring per customer, contact, and application
Structured case lifecycle from creation to escalation and resolution
Multi-step wizard with document collection, KYC flows, and approval chains
White-label self-service portal for end customers — web and mobile
Granular RBAC with role definitions, permission scopes, and team management
Embedded AI chatbot powered by leading AI models for team productivity
Every action logged with before/after snapshots and self-approval prevention
17 jurisdictions: FCA, FinCEN, RBI, MAS, ESMA, and more — automated exports
Migrate from existing CRMs with dry-run validation and rollback capability
53 apps: identity verification, AML screening, AI, payments, and compliance
AES-256-GCM encrypted credentials, 15-minute health checks, unified credential vault.
Prisma is the intelligence layer of the CodeMax Constellation — engineered to connect natively with Astra (core banking) and Orion (AML monitoring).
The Execution Engine
When Prisma approves an onboarding application, Astra automatically provisions the account and IBAN.
Learn about Astra →The Compliance Shield
When Orion flags a transaction, an alert is automatically created as a case in Prisma for your compliance team.
Learn about Orion →The Full Ecosystem
See how Prisma, Astra, and Orion work together as a complete fintech operating system.
View Constellation →Discover how Prisma can transform your customer onboarding, risk management, and regulatory reporting.
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